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Earthquake Support Co-ordination Service

Government has invested $3.2 million in the Earthquake Support Co-ordination Service for the 2012/2013 year.   It is funded through Family and Community Services.

About the Service

Earthquake Support Coordinators provide information and practical help for those whose homes and lives have been directly affected by the Canterbury earthquakes.   For some, navigating their way through the many different services, bureaucracies and processes can be a daunting prospect.   The service helps families recover from the effects of the earthquake by working with them to plan what they need and connecting them to services including earthquake-related housing, financial assistance and housing, legal,EQC and insurance help, heating and repairs, school or childcare help, to name a few.  The co-ordinators can provide as much or as little help as is needed.

What the service does?

Earthquake Support Coordinators: 

  • support you to work out what needs to be done for you and make a plan
  • provide you with relevant information
  • connect you with other services
  • coordinate meetings between you and the experts.

They can meet with you anywhere you choose – your home, workplace or can connect you to services that provide (but are not limited to):

  • urgent repairs
  • accommodation assistance
  • counselling support and social services
  • financial assistance or information
  • legal, EQC and insurance help
  • health services
  • winter heating advice
  • school or childcare support
  • translation services
  • environmental and infrastructure information.

The support is based on your individual circumstances.

To request an Earthquake Support Coordinator, call 0800 777 846.  This service is free and confidential.