A directory of service providers that can help you and your family

Information for Providers

  • It's free to list your information
  • It's a great way to connect you with the people you want to help
  • It can raise your organisation's profile
  • It's online and available 24 hours a day, seven days a week

If your organisation is based in New Zealand and offers services and/or programmes:

  • that support families
  • at little or no cost to the recipient (ie. donation/koha or cost-recovery charges)
  • that are designed to benefit the recipient ahead of the provider

then we would love to receive your application.

If you'd like to apply to list your organisation, please complete an online application form

If you want to update a listing on the Family Services Directory, you need to be registered as the Administration Contact. If you are not the Administration Contact you can advise us of changes by email

If you are registered as the Administration Contact for a listing, please follow these directions to review/update your listing:

  1. Log into the online update form via Provider Login
  2. Select to review/edit your provider, contact or service/programme details
  3. Submit your changes.

Note: All changes are reviewed before they are published. This allows us to review the assigned service category/ies.

Forgotten your account details?

If you know the administration contact email address (and you have access to that email account), you can reset your password here:

If you don't know your administration contact email address, or you want to change it, please contact us for assistance.

Note: Providers who do not have an email address saved in their Administration Contact section are unable to update online.

You can contact us by email or post to update your details. Be sure to include your name, the name of your organisation and any changes you want to make.

You can add an Administration Contact email to your listing at any time, just let us know and we will set you up with a login account.

If you want to contact us by email use updates@familyservices.govt.nz