Picking strawberries

Elder Abuse and Neglect Prevention

Family and Community Services fund community-based organisations to deliver Elder Abuse and Neglect Prevention Services.

On this Page:

Elder abuse and neglect occurs within a relationship of trust. The victim and the abuser are people who know each other well.  Often the abuser is a member of the older person's family. Abusers can also be people employed in positions of trust – residential facility staff or paid carers.

Elder abuse and neglect is a significant social issue. It is estimated that up to 10% of the population over 65 years of age has experienced abuse or neglect at some time.

Family and Community Services funds community-based organisations to provide Elder Abuse and Neglect Prevention Services at 24 sites nationally. This includes Māori/iwi and Pacific providers.

These services aim to prevent or reduce the incidence of abuse or neglect promoting the health and wellbeing of older people and those who care for them. They help create an environment where the rights of older people are respected and upheld and their wellbeing promoted.  

Services are available for individuals, families / whānau and community interest groups who seek information, advice or assistance about elder abuse and neglect. They include:

  • training and education for professionals, caregivers and others who work with older people and their family/whānau
  • raising public awareness about the early identification and prevention of elder abuse and neglect
  • providing information, advice and advocacy on a one-to-one or family basis, including provision of support and services, about preventing abuse or neglect in future
  • assessment of suspected elder abuse or neglect
  • referral and co-ordination of intervention in cases of elder abuse or neglect.

Age Concern coordinates Elder Abuse and Neglect Prevention services nationally. They provide support and advice to service providers, develop resources and increase community awareness through regional forums and a national conference. They also work with providers to encourage nationally consistent outcomes for older people who experience elder abuse and neglect.

Services

Elder Abuse and Neglect Prevention services are available in the following areas:

LocationOrganisation
Whangarei Age Concern Whangarei
Auckland Central (including Waitakere) Age Concern Auckland
Auckland – Manurewa (Māori) Te Oranga Kaumātua Kuia Disability Support Services
Auckland – Counties / Manukau Age Concern Counties Manukau
Auckland Manukau City (Pacific) Toa Pacific
Auckland - North Shore (including Rodney / Hibiscus Coast) Age Concern North Shore
Tauranga Presbyterian Support Northern
Hamilton City Age Concern Hamilton
Taupo Age Concern Taupo
Gisborne Age Concern Tairawhiti
Hastings Age Concern Hastings
Palmerston North Age Concern Manawatu
Levin Age Concern Horowhenua
Kapiti (Paraparaumu) Age Concern Kapiti Coast
Wanganui Age Concern Wanganui
New Plymouth Te Hauora Pou Heretaunga
Wairarapa Wairarapa Organisation For Older People
Wellington (including Lower Hutt & Porirua City) Age Concern Wellington
Nelson Age Concern Nelson
West Coast Buller REAP
Christchurch Age Concern Canterbury
Timaru Presbyterian South Canterbury
Dunedin Age Concern Otago
Invercargill Age Concern Southland

Funding

This funding is fully allocated.

For more information, call Anne Mohi on (04) 916 3422, or:

Practice Guidelines

Service specifications, which used to be part of the contract, have now been repackaged into easy to read guidelines. These are to be read alongside contracts as best practice ways to deliver each service.