For Family Start agencies
This section provides information and resources to support the 33 agencies funded to provide the Family Start programme throughout New Zealand.
On this Page:
The Family Start Programme Manual
Agencies providing Family Start services are required to deliver services in accordance with this Manual. It provides detailed information about Family Start service delivery and practice and sets out the intent (policy and meaning) and process to be followed by providers of Family Start.
Approval Assessment Process
The approval assessment process for all social service providers funded by the Ministry of Social Development is managed by the Child, Youth and Family Services approval team
The Standards for Approval uses two sets of standards to evaluate the quality of a provider and its ability to provide an effective service:
- business viability (including finance, monitoring and governance)
- programme quality (including client intake and assessment, client planning and services planning).