Information for Providers

About the Family Services Directory

One of Family and Community Services’ key roles is to improve the quality of information about resources available to help families.
The Family Services Directory supports this role by providing easy online access to a range of family related services and programmes.

We want to make it easier for families to access information and advice - to support them and help them to cope with common issues and problems.
The purpose of the Family Services Directory is to connect people with providers who can help.

Why List on the Family Services Directory?

• It’s free to list your information
• It’s a great way to connect you and the people you want to help
• It can raise your organisation’s profile
• it’s online and available 24 hours a day, seven days a week

If your organisation is based in New Zealand and offers services and/or programmes:

• that support families
• at little or no cost to the recipient (ie. donation/koha or cost-recovery charges)
• that are designed to benefit the receipient ahead of the provider

then we would love to hear from you!

How to Get Listed

There are two ways to apply for a listing

1. fill in the online application (see the link below)
2. contact us to request a paper application

Update Your Listing

Already listed on the Family Services Directory? Great!

Reviewing and updating your details online

1. Login to your online account with your admin username and password
2. Review and update your details
3. Submit your changes

Note: All changes are reviewed by the Family Services Directory Administration team before being published.

Note: providers who do not have a current administration email address are unable to update online.

If you do not have an online account and you wish to verify or update your details, you can contact us by email, fax or post.

Please send your name, your organisation’s name and any change(s) required, or simply confirm that your details are up-to-date.

How to Contact Us

If you have any questions, problems or suggestions, you can get in touch by:

Fax 0-4-917 2080

Post
Freepost 91673
Family Services Directory Administration
Family and Community Services
PO Box 1556
WELLINGTON 6140