About Family and Community Services
Family and Community Services (FACS) is part of the Ministry of Social Development.
FACS was established in July 2004 to lead and co-ordinate government and non-government actions to support families and communities.
Our goals and role
FACS focuses on prevention and early intervention to build the capability and resilience of families and communities, and to reduce the number of families who are affected by family violence.
Our goals are to:
- Support social cohesion and participation in communities
- Support family resilience and help families to be free from violence
- Assist families and communities to access the information and knowledge they need to thrive
- Build community capability and capacity.
Our role is to:
- Improve information about, and access to family and community services
- Lead services planning and co-ordination of funding across government agencies and communities
- Promote and fund programmes to support families and communities, and to prevent family violence.
Our structure
FACS is managed by a Deputy Chief Executive who reports to the Chief Executive of the Ministry of Social Development. We have a national office in Wellington and regional offices in Auckland, Rotorua, Wellington and Christchurch.
National Advisory Council
Our work is supported by the Family Services National Advisory Council. The Council has developed a strategy for families that provides a direction for our work. Read more about the council.
Outcomes for families
There is a hierarchy of defined outcomes for families and whanau, the rationale for which is contained in the Families Strategic Framework Intervention Logic. Read more about Outcomes for Families.


